Helping a payment network with their policy mapping project.

A global payment network was struggling to manage and evolve its operating regulations, and needed the help from our consultants.

Challenge

A global payment network was struggling to manage and evolve its operating regulations, and needed the help from our consultants.

Over years, their policies had grown into more than 3,300+ pages spread across domestic, international, dispute, and alliance rulebooks. This created three critical problems:

• No reliable way to compare their regulations with the rules of competitors
• No visibility into regulatory gaps, overlaps, or inconsistencies
• No mechanism to move from reactive rule changes to strategic policy governance

Leadership needed a way to understand: “Where are we exposed, and where do we want to compete?”

Solution

We designed and built a comprehensive policy mapping and benchmarking platform that transformed fragmented rulebooks into a navigable, decision-ready intelligence system.

What we delivered:

• Policy intelligence foundation
• Analyzed 3,300+ pages of operating regulations across multiple payment networks
• Built a centralized rule and definition inventory covering domestic and international rules, dispute management and network alliance policies
  
• Cross-network rule mapping
• Mapped equivalent rules across networks
• Created side-by-side comparisons for like-for-like policy evaluation
• Enabled one-click navigation between corresponding rules
  
• Gap and risk visualization
• Designed heatmaps and traffic-light indicators showing competitive gaps, compliance risk and areas of over- or under- regulation
• Strategic prioritization
• Delivered a phased gap assessment with severity scoring, business impact and regulatory exposure
• Produced a prioritized remediation roadmap for leadership
  
• Enterprise-ready delivery
• Implemented in a highly structured Excel-based management system
• Delivered in phases over 90 days, enabling early insight while building full coverage
  

Results

The client gained a single, authoritative view of their policy landscape across all networks. What was previously spread across thousands of pages of disconnected rulebooks became a centralized, navigable system for governance and decision-making.