Processing volume vs customer data.

What's more important for players in the payments industry, payment processing volume or access to customer data?

What's more important for players in the payments industry, payment processing volume or access to customer data? And do you really have to choose?

• A2A payments (EU's SEPA, UK's Faster Payments) are monetizing customer data and banking relationships, and are in fact bypassing the interchange fees.

• CBDCs may replace traditional payment systems by offering secure government currency with automatic payment records.

• Instant payment technologies (FedNow, Wero) can have both scale and data - if architected correctly.

• Secure Remote Commerce (SRC) is a way for networks to keep on innovating and capture both interchange fees as well as customer data.

The questions we need to ask:

➜ How can traditional networks pivot to keep up with the changing payments landscape?

➜ Will banks know how to fully leverage their direct customer relationships?

➜ Are fintechs equipped to compete with the big players?At Explicit Selection, we help players in the payment industry navigate strategy and technology.

Together, we take a look at all angles, and we advise which route to take based on your requirements.

The winners might not have to choose between volume and data - they'll reinvent how they monetize both.Which disruption keeps you up at night: the erosion of network fees or the battle for customer data?